In Active Sync’s Connection Settings for the device, try the following:. See your device’s documentation on how to do this. Repeat previous two steps for “Windows Mobile-based device connectivity” then restart this service. On the Log On tab, enable “Local System account” and “Allow service to interact with desktop”. Double-click “Windows Mobile-2003-based device connectivity”. If the host PC is Windows 10, try the following:. Before you run the install, change the compatibility settings to ‘Windows 7’. If the host PC is Windows 10, check to see if Windows Mobile Device Center is installed. Tap Start > Settings > Connections tab > USB to PC > remove checkmark inbox next to “Advanced Network Functionality”. If using Windows Mobile, disable Advanced Network Functionality. If the device is physically connected and powered on, but Active Sync refuses to recognize it, please follow these troubleshooting steps: (Unless otherwise noted, the rest of this guide refers to both Active Sync and Windows Mobile Device Manager as simply Active Sync.) ActiveSync or Windows Mobile Device Center (WMDC)Īctive Sync and Windows Mobile Device Manager (WMDC). When having difficulty connecting Windows Mobile or CE devices, the three most common problem areas are: 
Please see the V5 FAQ for more information. Please note that as of, FoundryLogic no longer supports Windows Mobile and CE devices.
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